Tag: organizational communication
How information moves — or doesn’t — inside organizations. Articles on structure, noise, alignment, and the systems that make communication work at scale.
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The Role of Storytelling in ERP Transformations
Why the success of a system depends on the story people believe about it. ERP transformations are rarely described as storytelling problems. They’re framed as technology implementations, process redesign efforts, operational transformations. And from a program perspective, that framing is… Continue reading
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Change Management Messaging: What to Say and What to Skip
Because what you leave out of a change message is often as important as what you put in. Change moves fast. People don’t. Your project can be perfectly scoped, your strategy well-designed, and your timeline realistic — and it will… Continue reading
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What Is Change Communications? The Real Definition
Why some organizations misunderstand the discipline entirely — and pay for it. Companies think they understand change communications. Most don’t. They think it’s sending updates, building slide decks, drafting FAQs, announcing timelines, creating town hall scripts, managing “the narrative.” Some… Continue reading
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The Hidden Cost of Vagueness in Organizations
Why unclear language quietly undermines alignment, trust, and execution. Most organizations don’t suffer from a lack of communication. They suffer from vague communication. The kind that sounds reasonable. Feels strategic. Avoids conflict. Protects flexibility. And quietly erodes execution underneath. Vagueness… Continue reading
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How to Create Communication That Actually Changes Behavior
Why most change messages inform — but don’t move people. Most organizational communication does exactly what it’s designed to do. It informs. It updates. It announces. What it doesn’t do is change behavior. Leaders often assume that once something has… Continue reading
